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F1 Singapore Ticket Collection Information


If your delivery method is an on-site pickup, your order for the 2019 Formula 1 Singapore Airlines Singapore Grand Prix is scheduled to be collected at the event, at the "Formula 1 Tickets" collection point. The ticket collection booth is located in the Raffles City Convention Centre, at Swissotel The Stamford.

The Swissotel The Stamford is located next to the Metro station “City Hall”, and close to Circuit gates 3A, 3B and 3C.  




Raffles City Convention Centre
Swissotel The Stamford - Level 4, Bailey Room
2 Stamford Road
Singapore 178882




The Singapore Marina Bay Circuit is a city Circuit, and we advise you to come by metro or Taxi and to avoid coming with your own car as several roads will be closed during the event. On your e-voucher, you will find the full Circuit map for you to locate the closest Metro station to your Grandstand.




How do I get there?

The Swissotel The Stamford is located next to the Metro station “City Hall”, and close to Circuit gates 3A, 3B and 3C.

Please follow the above indications and have a look at the map below to find your way to the ticket collection point:






When Can I collect my tickets?

The Ticket Collection booth is open:

Thursday 19th of September : 10:00 - 18:00
Friday 20th of September : 10:00 - 20:00
Saturday 21st of September : 14:00 - 20:00
Sunday 22nd of September : 14:00 - 19:00 



Important: What you need to bring

It is mandatory for you to present an electronic or printed version of your e-voucher when you arrive to collect your tickets. Make sure to: 

- Please download your e-Voucher from the "My Account" section of the Gootickets Website.

- Bring a printed copy of the e-Voucher

- Bring a Valid ID document (ID Card, Passport, Driver's licence).


If your tickets are to be collected by a friend, family member or another third party, please contact us before Friday 14th by:

- Sending an email to [email protected] stating the person's name.

- Make sure this person brings the e-voucher and a photocopy of your ID.

- This person will also have to bring his/her own ID.


Please note that Tickets which are not collected will not be refunded. 




Contact the On-site Team


Should you need assistance, please contact the on-site team on any of the following emergency phone numbers:

ES: +34 668108466
US: +1 6467793737
UK: +44 7408800402


Please note that these numbers are only available during the designated ticket pick-up booth opening times.



We wish you a fantastic time in Singapore!

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